web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#74577 05/11/05 01:31 PM
Joined: Mar 2002
Posts: 3,630
Z-man Offline OP
Moderator-Avaya, Nortel
OP Offline
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630
I have a customer who wants to use a Fax Server program called Net Satisfaxtion.

they have one inbound DID trunk and twenty numbers.

Can I assign analog port to a calling group and use it this way. I would probably setup the DID numbers as Adjuncts and cover them to the calling group.

My question is which setup do I use, auto login? And will it pass the DTMF string to ID the extension number. It needs to do this. I know it does on VM, but what about the others. Can I set it up as intergrated VM and have it work?


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

#74578 05/11/05 07:11 PM
Joined: Jul 2001
Posts: 3,341
Likes: 10
Moderator-Avaya-Lucent, Antique Tele
*****
Offline
Moderator-Avaya-Lucent, Antique Tele
*****
Joined: Jul 2001
Posts: 3,341
Likes: 10
You would need to add a T-1 card in the Legend to connect to the Fax Server. The call comes in on the DID trunk, the "extension" that matches the DID number is set up as a Non-Local UDP extension. The call is sent out through the T-1 card, where it is "answered" by a "black-box" that reads the extension number, receives the Fax, and then matches the extension number to the mailbox it is intended for.

Go here:
https://www.faxback.com/products/enterprise/index.html
and click the link in the first paragraph where it says "offers DID inbound routing" to see a good popup that explains it all.

#74579 05/12/05 08:07 AM
Joined: Mar 2002
Posts: 3,630
Z-man Offline OP
Moderator-Avaya, Nortel
OP Offline
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630
How do you setup the T1 link? Is the fax server considered a "network legend"?


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
#74580 05/12/05 02:19 PM
Joined: Apr 2002
Posts: 646
Member
Offline
Member
Joined: Apr 2002
Posts: 646
This all depends on the Fax interface. T1, digital or analog. You can set up an ISDN custom protocol Tie trunk using network or pbx switch types as long as the fax is the oppisite (host-peer). This would be rare in fax servers. Probably you would use a E&M Tie trunk that will re-DTMF the digits accross the T-1 using the UDP routing tables. Think of the Fax server as a networked PBX. Most fax servers work this way or just use analog stations in a non-integrated VM hunt-group. You renumber adjunts to = your fax DIDs and cover them to the huntgroup The fax software will need to learn or know the Legend mode-codes to route the calls.


Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,097 Shoretel
187,703 CTX100 install
186,792 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
1 members (Curlycord), 93 guests, and 235 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5