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Can someone tell me the easiest way to program a dial by name directory in the Intuity Audix. I've seen it done and there is a round about way of doing this.

I only no one way. an auto-attnd mailbox with name format.

What are the steps to make this work. Do you need to transfer out of this mailbox by using *8 or *2 or anything else?

*2

you can transfer out by dialing the first three letters of the persons last name, But it woen't work until you record a greeting.

Here is the most important part.

Addressing Format: name



Name: Dial by Name Locked? n
Extension: 5011 Password:
COS: custom Miscellaneous 1:
Switch Number: 1 Miscellaneous 2:
Community ID: 1 Miscellaneous 3:
Secondary Ext: Miscellaneous 4:
Account Code: Covering Extension:
Broadcast Mailbox? n

Email Address:


SUBSCRIBER CLASS OF SERVICE PARAMETERS
Addressing Format: name Login Announcement Set: System
System Multilingual is ON Call Answer Primary Annc. Set: System
Call Answer Language Choice? n Call Answer Secondary Annc. Set: System

PERMISSIONS
Type: auto-attendant Announcement Control? n Outcalling? n
Priority Messages? n Broadcast: none IMAPI Access? n
IMAPI Message Transfer? n Fax Creation? n Trusted Server Access? n

INCOMING MAILBOX Order: fifo Category Order: nuo
Retention Times (days), New: 10 Old: 10 Unopened: 10
OUTGOING MAILBOX Order: fifo Category Order: unfda
Retention Times(days), File Cab: 10 Delivered/Nondeliverable: 5

Voice Mail Message (seconds), Maximum Length: 300 Minimum Needed: 32
Call Answer Message (seconds), Maximum Length: 120 Minimum Needed: 8
End of Message Warning Time (seconds):
Maximum Mailing Lists: 25 Total Entries in all Lists: 250
Mailbox Size (seconds), Maximum: 1200 Minimum Guarantee: 0

SUBSCRIBER AUTOMATED ATTENDANT MENU

Allow Call Transfer? n

Button Extension Treatment Comment
1: e transfer
2: e transfer
3: e transfer
4: e transfer
5: e transfer
6: e transfer
7: e transfer
8: e transfer
9: e transfer
0: XXXX call-answer
Timeout: XXXX call-answer

Length Of Time-Out On Initial Entry : 5

can some one explain this broadly, i wanted to do dial by name implementation in audix , pls let me know what all hardware and software and also config is required for the same.

i am using and embedded audix module
Board Type Code Vintage u=unassigned t=tti p=psa

09A12 EMBEDDED AUDIX TN568 000003


Thanks
satish