Hi all,

We have a Merlin Magix r3 with Merlin Messaging r4 with two Auto Attendants in use. Each assigned to a different incoming line and number (two companies). We are experiencing a strange issue where when in night service, a caller will call company 2 but get company 1 AA! However! If both are set to NS at the same time, all works ok.

If only company 2 is set to NS, the correct AA is used. If company 1 is also set to NS, company 1 AA overrides company 2 AA.

Help?!?!