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Joined: Jun 2005
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I wanted to disconnect/abondon/ all calls which hits VDN once the calls counts on vdn during that interval reaches my service level( say 100 calls). The count here shd include both active calls as well as calls which have already completed on VDN.
any ideas...just need ideas if that is possible or not or doest it requires an adjunt/CTI ??
Avaya adminstration
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Joined: Jun 2001
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Moderator-Avaya
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First of all, what type system are we dealing with?
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Boy22del- you posted this in the Nortel category earlier. Research???? ------------------ ![[Linked Image from commserveinc.com]](https://www.commserveinc.com/images/Ci-Dave.jpg) Business Phone Systems
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