Hello,

I am looking to write a custom application which would use the Partner API (Partner ACS R7). Basically a screen pop application for a medical office. It would need to be able to launch their specific practice mgmt software opening up to a given record using the callerid information on the line in user at the specific extension.

My question is does Avaya make public the actual programming interface for the API card? I assume it is just a serial link.

Does the data just stream out of the link where I would likely be able to just figure it out or is there some type of two-way communication taking place?

Thanks for any information.

-james