atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Partner SMDR Format

Shown below is some data received from a Partner system. The real-time format. Could someone assist me in understanding all the fields. Specifically the codes in the 1st column.

Thank you.


R 05 09/16 10:42:54 5701234567 UNAVAILABLE 000000
A 05 15 09/16 10:42:59 5701234567 UNAVAILABLE 000005
G 05 15 09/16 10:43:07 5701234567 UNAVAILABLE 000013
F 02 10 09/16 10:50:15 000000

O 02 10 09/16 10:50:25 973328 000010
G 02 10 09/16 10:50:27 973328 000012
F 01 10 09/16 10:50:27 000000
G 01 10 09/16 10:50:28 000000
F 02 10 09/16 10:50:28 000000
R 05 09/16 10:50:40 9731234567 UNAVAILABLE 000000
G 02 10 09/16 10:50:40
G 02 10 09/16 10:50:40
F 01 15 09/16 10:50:41 000000
D 05 09/16 10:50:42 9731234567 UNAVAILABLE 000002
G 01 15 09/16 10:50:43 000002

Good day
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When you say real time do you mean that the system has an API card in it?

ttech
I think hes looking for an explanation of the codes like the alpha A/F/G etc then the meaning of the rest

The date time is obvious and i could only find f meant speed dial ,i assume the next is co line /then it looks like timer phone #

How are you obtaining this data? Using the API card or just the standard output from the SMDR port?

Thanks,

-jr

>How are you obtaining this data? Using the API >card or just the standard output from the SMDR >port?

I am obtaining this data via the API card (which I believe is a PCMCIA card?)

Thanks,
Terry.

Thanks. I think the only way you will be able to determine this (if Avaya doesn't have a document which describes it, I couldn't find one) is to just watch the output and start making phone calls, interacting with the system.

-jr

>Thanks. I think the only way you will be able to determine this (if Avaya doesn't have a document
>which describes it, I couldn't find one) is to just watch the output and start making phone calls, interacting with the system.

I couldn't find anything from Avaya... and my problem is compounded that I'm on the west coast and the phone system is on the east coast.

Terry.

Perhaps they should use an Avaya dealer in their area rather relying on you.

-Hal

>Perhaps they should use an Avaya dealer in their area rather relying on you.

We tried that first but the dealer knows nothing... (just getting the data to a COM port was a challange)

The lack of documentation from Avaya is no help either.

Thanks again for everyone's response.
Terry.