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Joined: Oct 2005
Posts: 6
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Joined: Oct 2005
Posts: 6 |
Looking at replacing the old r3 merlin mail on our legend. Any good options we should consider? We likely need at least 6 ports. The VM is a crisis, so it needs replacing ASAP, but we might want to replace the switch itself in the next 6 - 12 months.
If all of our inbound calls hit an autoattendant, does that change the dynamic? If the magix messenger only has 4 auto attendants, that that is likely of no help to me if my existing VM only has 4 ports, right? If I need > 4 AAs, what should I be looking at?
How does the licensing work for the Magix messenger? If you buy a 6 port license, and later determine you need to upgrade to 8 port, do you need to do a forklift replacement, or is this just a software license upgrade? Can you just buy a 2 port license, or need to sell back the 6 and buy 8 new?
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Joined: Apr 2004
Posts: 4,991
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Member
Joined: Apr 2004
Posts: 4,991 |
Look @ voicegate.com and their Ics product
or 1-800-668-2387 david
You can move it to your new system
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Joined: May 2004
Posts: 1,668 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,668 Likes: 4 |
What release Legend do you have? Wehter or not you can have Merlin mail or merlin messaging depends on that.
If you can have messaging, yes, you can get a 6 portlicense and upgade just the port card to the max (12 port).
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
If you look at a Keyvoice, you can use that if you upgrade the switch to a Magix or another type.
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Joined: Mar 2004
Posts: 259
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Joined: Mar 2004
Posts: 259 |
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