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Joined: Apr 2002
Posts: 1,101
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Joined: Apr 2002
Posts: 1,101 |
Have a customer with Intuity Adix Voicemail 4.2,
Version 1
Get stuck at console login command.
Voicemail worked until storm the other night.
Any ideas?
Thanks,
JJ
If all else fails, use a BFH.
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Joined: Jul 2005
Posts: 1,829
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Joined: Jul 2005
Posts: 1,829 |
Can you give more details like what happens at the login does it take your log in do you get errors????
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Joined: Apr 2002
Posts: 1,101
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Joined: Apr 2002
Posts: 1,101 |
Before it allows me to login it shows error.
Sorry, I did not write down.
It acts like it takes login and password but just sits there.
Thanks,
JJ
If all else fails, use a BFH.
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Joined: Jul 2005
Posts: 1,829
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Joined: Jul 2005
Posts: 1,829 |
sounds like it defaulted do you have the original system cd's i would try to reload them if you are succesfull up to that point then you will have to call avaya for them to install 3 prprietary files once that is done restore your backup cd(hope you do backups) then it should be ok but before that i would invest in a battery backup good luck
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Joined: Apr 2002
Posts: 1,101
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Joined: Apr 2002
Posts: 1,101 |
The CCR greetings and mailboxes all work, just can not access programing.
They have a battry backup, power was out for extended time.
Thanks,
JJ
If all else fails, use a BFH.
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Joined: Apr 2004
Posts: 207
Chris Howard
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Chris Howard
Joined: Apr 2004
Posts: 207 |
I can help with the Intuity Trouble call me Chris 303-593-1763. You don't need to reload the software.
William C. Howard
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Joined: Oct 2005
Posts: 7
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Chris
I am working with JJ on this same situation. Is this your AM or PM phone # and would you mind if I called you on this myself.We greatly appreciate your help on this.
Thanks,
RiosWolf & JJ
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