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Joined: Oct 2004
Posts: 684
Member
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Member
Joined: Oct 2004
Posts: 684 |
For some reason when you attempt to do a direct to vmail, I get an error tone on any ext. I try. Is there something I'm missing?
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
What do you get when you ring your VM extension ports?
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Oct 2004
Posts: 684
Member
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Member
Joined: Oct 2004
Posts: 684 |
everything else works fine. 770, coverage, etc. AA pickup on a delay like it should. Never worked on one this old, thought maybe direct to vmail didn't work on analog ports? <shrugs> no idea.
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Did the coverage group get removed from the voice mail calling group?
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Joined: Oct 2004
Posts: 684
Member
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Member
Joined: Oct 2004
Posts: 684 |
no it is still there. If I transfer a call to an EXT. it will get covered by Vmail.
Ext. 6800, 6801, 6802, 6803, in group 770. all Ext.s are in group 30. and group 30 is covered by 770.
Like I had mentioned, everything works other than that.
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Joined: Oct 2004
Posts: 684
Member
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Member
Joined: Oct 2004
Posts: 684 |
and they say VOIP systems are flakey, all of a sudden it worked today. Nothing changed.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
I would make sure that the right amount of VM extenions are assinged and only them to match your port licence PC card in your mail.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Oct 2004
Posts: 684
Member
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Member
Joined: Oct 2004
Posts: 684 |
this is an old pc stand alone merlin mail.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Well then to match only the ports allowed on the PC.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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