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Joined: Jun 2006
Posts: 7
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Joined: Jun 2006
Posts: 7 |
We have 1 extension that the message waiting indicator does not work when this person receives a vm message. This only happens occassionally. We have a Definity G3 and an Octel VMX 200 Serenade voicemail system. Any ideas what could be causing this?
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Joined: Apr 2005
Posts: 1,138
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Joined: Apr 2005
Posts: 1,138 |
delete the mailbox and re add it back in. Then leave a test message. Did that work?
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Joined: Nov 2004
Posts: 2,698
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Joined: Nov 2004
Posts: 2,698 |
You could also try to busyout the port so you wouldn't have to delete and rebuild the box. I have an Avaya Definity G3si switch and a Definity voice mail 3.2 so you may want to find out if you have permissions in your switch to do this and what the sequence is. For my Definity I do the following:
busyout port xxxxxx
release port xxxxxx
To Succeed in life, you need three things: a wishbone, a backbone and a funnybone. ..Reba McEntire
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