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I have always been involved in the past with Nortel products,and I am still quite busy on that side of telecom. I have just been retained to do work on the Avaya product line of Merlin Magix,and have obtained a copy of WinSPM 9.0. I understand that I also need the Avaya 355AF adapter which I have a pin-out procedure.Does anyone know where I could obtain some books on the Merlin Magix,and could someone tell me the correct procedure for connecting to the Merlin Magix through direct connection.RJ-45 etc. Thanks, Incidently if anyone is looking for a download of WinSPM here is a good link https://bencomm.com/resources-downloads.htm
Doing the right thing is not always easy....but doing the right thing is always the right thing to do!
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Joined: Feb 2005
Posts: 12,354 Likes: 4
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Avaya makes most all documentation available for download from their site. WinSPM has always been available there too.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Jun 2001
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Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
What part of KY are you in?
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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I am in the far Western Part of Kentucky about 5 miles from LBL and 10 miles out of Benton, Ky.
Do you know where I can get a hard copy of the installation manual?
I have the downloaded version from Avaya's site,but I would like to have one to keep in the truck with me.
Thanks,
Duke
Doing the right thing is not always easy....but doing the right thing is always the right thing to do!
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Joined: Feb 2005
Posts: 12,354 Likes: 4
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Joined: Feb 2005
Posts: 12,354 Likes: 4 |
Print it out.  Avaya doesn't provide much of anything on paper anymore. -Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Apr 2004
Posts: 4,991
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If thats something you dont want to do,
theres a manuals link at the top of the page
and John @ manuals plus can sell you one.
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Joined: Oct 2001
Posts: 4,043
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Tele-Tech, :toast: The best place for hard copy manuals is Manuals Plus: https://www.phonemanuals.com/ Give John a call. MrGemini, Panasonic Mod.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Do you know a Paul Cunningham down there? He is a old AT&T tech. Real good guy. We have worked together on some projects in the past.
Oh,.....by the way I'm in the eastern part of the state Paintville and Lexington.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Dec 2003
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Mike,
Don't know him.I am originally from Lexington,but took a job with Verizon back in 2000,after I retired from GTE in 1998. Alltel came on the scene and I retired again to go back contracting.
Thanks to all for the manual info!!
Duke
Doing the right thing is not always easy....but doing the right thing is always the right thing to do!
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Joined: Dec 2005
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Duke,
Another option is (I think that they would still do it.) to take your download copy to Kinko's on CD or whatever and have them print it for you. Don't know the cost but know it has been done before. One of our customers had their manual printed off the Avaya CD that came with their partner system, had it done at kinko's.
Herk
When I die, I want to go peacefully in my sleep like my grandfather, not screaming and panicking like the passengers in his car.
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