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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
CID does come out with SMDR on incoming calls - a cheesy hotel/motel accounting system didn't take it into account, and had extensions that answered calls charged for placing those calls!
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Joined: Aug 2006
Posts: 22
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Member
Joined: Aug 2006
Posts: 22 |
Update
Going to try the SMDR port. Ordered parts to connect the SMDR to a serial port on computer. 1 piece came in already, waiting for a 2nd piece.
I've written a program to listen to comm ports. Hopefully it will stream into it then i can filter through and store it in SQL.
I'll let you know how it all works probably next week when my other part arrives.
Thanks for the posts
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Joined: Feb 2005
Posts: 12,356 Likes: 4
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Member
Joined: Feb 2005
Posts: 12,356 Likes: 4 |
I think that's your answer then. Create a program that filters the CID information from the SMDR port.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Aug 2006
Posts: 22
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Member
Joined: Aug 2006
Posts: 22 |
Well i got it working to a point:
Raw Capture looks like this:
I 08/18/06 14:59 IN 00:11:19 05 22 I 08/18/06 15:09 IN* 00:01:44 03 78 I 08/18/06 15:05 1234567801 00:08:32 01 10 I 08/18/06 15:13 1234567801 00:01:00 01 23 I 08/18/06 15:18 1234567801 00:00:21 01 23 C 08/18/06 15:18 1234567801 00:00:45 02 22 I 08/18/06 15:19 IN* 00:02:13 01 79
Some Issues though:
1) Any way to get callid name to display also? 2) It sends information after call is complete. Any way to get it in steps like i seen in other posts. Where it sends the time it ring, how long the person talked. If it was transfered and if so, how long that person talked, etc etc. Meaning 1 entry for each step.
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