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#80579 08/10/06 02:58 AM
Joined: Jul 2001
Posts: 3,347
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Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
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Joined: Jul 2001
Posts: 3,347
Likes: 10
CID does come out with SMDR on incoming calls - a cheesy hotel/motel accounting system didn't take it into account, and had extensions that answered calls charged for placing those calls!

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#80580 08/17/06 12:36 AM
Joined: Aug 2006
Posts: 22
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Update

Going to try the SMDR port. Ordered parts to connect the SMDR to a serial port on computer. 1 piece came in already, waiting for a 2nd piece.

I've written a program to listen to comm ports. Hopefully it will stream into it then i can filter through and store it in SQL.

I'll let you know how it all works probably next week when my other part arrives.

Thanks for the posts

#80581 08/17/06 03:01 AM
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I think that's your answer then. Create a program that filters the CID information from the SMDR port.

-Hal


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#80582 08/18/06 08:32 AM
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Well i got it working to a point:

Raw Capture looks like this:

I 08/18/06 14:59 IN 00:11:19 05 22
I 08/18/06 15:09 IN* 00:01:44 03 78
I 08/18/06 15:05 1234567801 00:08:32 01 10
I 08/18/06 15:13 1234567801 00:01:00 01 23
I 08/18/06 15:18 1234567801 00:00:21 01 23
C 08/18/06 15:18 1234567801 00:00:45 02 22
I 08/18/06 15:19 IN* 00:02:13 01 79

Some Issues though:

1) Any way to get callid name to display also?
2) It sends information after call is complete. Any way to get it in steps like i seen in other posts. Where it sends the time it ring, how long the person talked. If it was transfered and if so, how long that person talked, etc etc. Meaning 1 entry for each step.

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