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Joined: Nov 2006
Posts: 1
Member
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Member
Joined: Nov 2006
Posts: 1 |
I just started as a receptionist on a Lucent phone system. Does anyone know how I transfer a call directly into someone's voicemail, without it ringing at their extension?
Thanks,
jct
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
What type of system? Partner/Magix/Legend
If it is a Partner system use feature 14.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Nov 2006
Posts: 4
Member
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Member
Joined: Nov 2006
Posts: 4 |
PARTNER SYSTEM IS FEATURE 14 + MAILBOX
LEGEND OR MAGIX IS EASIER DONE WITH A PROGRAMMABLE BUTTON. MENU -> EXTENSION PROGRAMMING -> SELECT A BUTTON -> LIST FEATURES -> MORE BUTTON UNTIL YOU SEE DRCTVMAIL
GOOD LUCK
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