|
|
|
|
Joined: Jan 2004
Posts: 29
Member
|
|
Member
Joined: Jan 2004
Posts: 29 |
I am working on a Partner ACS 509. The customer would like line 8 to ring on her ext 4 times then go to her vmail box. The line rings on her phone but will not go to VMail. What am I doing wrong? I know this will work because another line on the system does this to a different ext.
I copied all the parameters as best I could but must be overlooking or doing somethig wrong.
Any help would be appreciated.
|
|
|
|
|
Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
|
|
Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Did you assign line ownership for that line to that ext (#208)?
Assign VM cover on the ext.(#310) and set that line as a VM cover line (#206)
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
|
|
|
|
|
Joined: Jan 2004
Posts: 29
Member
|
|
Member
Joined: Jan 2004
Posts: 29 |
Thank you michael, I went back to the customers site and double checked what you suggested and it worked fine. Everything was in there as I had programmed it. I must have had martinis for lunch the other day. Thanks again
Doug Black
|
|
|
|
|
Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
|
|
Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Glad it worked out for you.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
|
|
|
|
Forums84
Topics94,569
Posts640,193
Members49,871
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
17
guests, and
63
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
