Business Phone Systems

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#83202 02/03/07 06:22 AM
Joined: Jun 2005
Posts: 102
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Joined: Jun 2005
Posts: 102
How do i set my new phone system up to where i can put a call on hold and someone else can pull the call from me? And/or park a call on someone elses extension.

National Networks
Authorized Toshiba, NEC, & Inter-Tel
Atcom VoIP Demo
VoIP Demo
#83203 02/03/07 12:51 PM
Joined: Jul 2001
Posts: 3,318
Likes: 7
Moderator-Avaya-Lucent, Antique Tele
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,318
Likes: 7
Put multiple Park buttons on each phone (Park 1, Park 2, Park 3, etc.)

Use Hold only when YOU want to get the call back (need to grab a file folder, then come back to the same phone)

Otherwise, press an available Park button, then call or page the other person and tell them they have a call holding on "Park 1". They will press the Park location, then Answer to get the call.

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