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Joined: Jun 2005
Posts: 102
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Member
Joined: Jun 2005
Posts: 102 |
Does anyone know if a Partner ACS is able of callfowarding calls externally. I have a customer that will be on a 6 week leave and wants any calls fowarded to her extension sent to her cell home phone. I know this can be done with Toshiba and Intertel and Ip Office but never done this on a Partner and coulnt find it in the manual.
National Networks Authorized Toshiba, NEC, & Inter-Tel www.ntwo.com
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Yes you can do Remote Call Fowarding on ACS Release 6 and 7.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Sorry looks like Tommy and I posted at the same time.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Oct 2004
Posts: 812
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Member
Joined: Oct 2004
Posts: 812 |
First, you need to allow out calling... RCF call forwarding to the station through central tel programing. Then you can use the out calling feature on 6 or 7. This is not a default program and has to be activated though central tel. In the program it asks to allow out calling on a per station basis.
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