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Joined: Mar 2007
Posts: 35
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Joined: Mar 2007
Posts: 35 |
Does my extension need to be assigned to a hunt group?
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Joined: Feb 2005
Posts: 12,354 Likes: 4
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Joined: Feb 2005
Posts: 12,354 Likes: 4 |
Just a wild thought, but have you ever considered calling an Avaya Business Partner from your area to come to your site and service this problem? I don't know what you get paid, but it seems to me that you have already expended more than the service call cost and you are no closer to resolving the issue than when you started.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Press Feature 00, then your "dedicated out line", and tell us what the display says. Can't help you if you won't play along......
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Joined: Mar 2007
Posts: 35
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Joined: Mar 2007
Posts: 35 |
When I press feature on my extension phone and 00 and my dedicated out line the intercom lights come on. I don't have a display on this phone and I don't have a Feature on the master module
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Without knowing what that button is, can't give you any advice.
Swap out you phone with a display set and try again, or look at it in centralized telephone programming from the console.
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Joined: Mar 2007
Posts: 35
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Joined: Mar 2007
Posts: 35 |
Thanks for all your help! Went to the office this morning and was just checking out the programming again and I found that my extension and another were put in forced account code. When I took it out, walla, I had a dialtone. Don't know how that happened. Thanks again.
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Joined: Jan 2007
Posts: 1,951 Likes: 2
RIP
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RIP
Joined: Jan 2007
Posts: 1,951 Likes: 2 |
Wow. We weren't exactly stung by the obvious, but I have to laugh every time I insist on going down the wrong road.
Thank you very much for posting back with the solution. It helps us all stay on guard.
"Press play and record at the same time" -- Tim Alberstein
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