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Joined: Jul 2006
Posts: 13
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Member
Joined: Jul 2006
Posts: 13 |
Have a customer that has an IPO 406...Their service is Analog DID trunks...We are running the trunks through MultiTech's Call Finder...For the most part it works well...but occasionaly on inbound DID calls, there will be a 'beep' followed by voice fading out for 2-3 seconds, and then coming back in. It does not occur on outbound calls.
Thoughts?
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Joined: Feb 2005
Posts: 12,354 Likes: 4
Member
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Member
Joined: Feb 2005
Posts: 12,354 Likes: 4 |
I would give MultiTech's tech suport a call. There are gain adjustments that may need to be altered and they should be able to tell you if that is the cause of your problem.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
We had this problem a few moths ago on a simular setup and it was a bad Multi-tech box.
So yes I would get on-site and give Multi-tech a call.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jan 2007
Posts: 1,951 Likes: 2
RIP
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RIP
Joined: Jan 2007
Posts: 1,951 Likes: 2 |
One of the DSP chips in the MultiTech is failing.
"Press play and record at the same time" -- Tim Alberstein
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