atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems AVAYA G350?

Just when I was about to spend some hard-earned grant money on a new NEC DSX-80 or Aspire system for our 8-line, 16-extension senior center, I entertained one more vendor ... who is recommending the AVAYA G350. Can anyone tell me, briefly, how they compare/differ? It's starting to seem like every system is alike, and that I could just decide by a coin flip. I'm checking vendor references carefully, but I can't afford to make a mistake on a system.

The G350 is rock solid. The processor is the S8300 which uses linux os and runs communication manager. I use the G350 with S8300 processor for all of my small sights that require less than 40 total stations. I assume that you will be using an IA770 for voice mail? This is a small board that sits on top of the S8300 processor. Another fine choice. Really you cant go wrong with the G350 / S8300. It will do everything you want plus a lot more.

Here is a link for an overview of the communication manager platfrom.

https://support.avaya.com/elmodocs2/comm_mgr/r4_0/pdfs/03_300468_3.pdf

The most important thing is that your vendor is an Avaya Business Partner. Make sure they are listed here. If not, find one that is.

https://mywebtools.avaya.com/bplocator/start.swe?SWECmd=Start

I kind of wonder what your requirements are beyond the 8 lines and 16 extensions that would make the G350 a choice.

With only 8 lines and 16 extensions I would be recommending a Partner. Considerably less $$$.

-Hal

I agree. A system with a 250+ page manual for such a small configuration? There are plenty of much more cost-effective systems out there for that size range.

I should have been clearer. I work in a municipal senior center that is currently telephonically independent of main city offices. At some point in the future, the city wants to get everyone on the same system. The G350 is, supposedly, a "gateway" system for a remote site that can be easily patched in when the time comes. I was wondering if NEC Aspire or DSX systems, which I like better, could be just as easily patched in.

I skipped the IP Office all together and have been installing G350, G700s etc for such small sites. Two weekends ago, I did one with the new 4.0 software. I ran into one or two glitches, but Avaya assisted and punched right through them.

I love this product and liquidvw's response.

Hey, I had 1 of those Avaya CB350's back in the '70's. Oh, wait, that was a Honda. My bad. John C.