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Joined: May 2005
Posts: 20
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Joined: May 2005
Posts: 20
I have a client with an IP403 + DT 16 extension unit. The 403 has the standard Quad BRI trunk card, which is connected to 4 ISDN2 services (1 line plus 7 auxillaries). It is running version 3.2.

Strangely the 403 only sees 4 trunk lines (8-5) and will not detect the other 4 channels! ISDN2 service lights flash on these channels as though not connected to PBX.

If I restart the system and connect it only to the last 4 isdn channels they work correctly.

I have even tried another 403/Quad BRI, but get exactly the same result.

It doesn't seem to be possible to add the lines manually through the manager programme.

Can anyone suggest anything obvious I've missed!


Best Regards - Jake
DataSwift Network Services Ltd
www.dsns.co.uk
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Joined: May 2004
Posts: 1,670
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Moderator-Avaya
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Joined: May 2004
Posts: 1,670
Likes: 4
I am NOT familiar with BRI at all. But, did you check Monitor to see if it shows your BRi trunks. I think it will show the trunks there..... But I have no experience with BRI.

Sorry No help. There are a lot more UK techs on Tek-tips. ALthough it is more of a "stuffy" board there, maybe you could get some more help there.


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