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Calling Group
#86178 09/04/07 11:12 PM
Joined: Oct 2006
Posts: 140
OP Offline
Joined: Oct 2006
Posts: 140
Sorry i really dont do much ACS stuff, but got thrown into this one.

Basic application.

1. 5x9 R7 with VMS card
2. AA is answering calls directly.
3. Option 1 from AA is transfering to ext 71 which is a calling group. This is working fine.

Issue 1: I would like other non-members of 71 to be able to have a visual indicator of when 71 is ringing.

Issue 2: If issue 1 is not possible for non members, then i will add more members to 71. Which brings up another question. If I have an extension that is a part of 2 different calling groups, can i name each calling group and have it display in the screen?

Bluewater Sailing
Re: Calling Group
#86179 09/05/07 05:12 AM
Joined: Feb 2005
Posts: 12,257
Online Content
Joined: Feb 2005
Posts: 12,257
No unless you want to add external ring indicators which would be another extension configured for 71 only.

No also.


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