atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Legend call accounting

I have a legend r6 doing a dump real time to a printer .
Customer asked for accounting for abuse by ,ext ,# etc.

I have a CAT Plus on the way in,Does anyone have installation/ user guide for this puppy ?

I wish I knew more about this CAT Plus. Is it known by any other name? I have two websites that I like to use when I'm in a jam:

https://pdf.textfiles.com/manuals/

AND

https://www.wedophones.com/ManualsLead.htm

There is an incredible wealth of information (in the form of manuals) between those two sites. I did not see anything with "CAT" in the name, but perhaps you will do better.

Thanks I will give it a shot.

It's an Avaya (AT&T/Lucent) product

https://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=129837

https://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=129839

https://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=129833

Tommy
Thank you for your follow up .The cat and cat plus are coming ,I will do the cat plus first as it has a dial pad .

The docs are perfect

:thumb:

So back to this.
The cats arrived and didnt work ,for one reason
or another.
Does anyone know of a plug and play call accounting for the Legend?
The system is only 7 x 32 and I was trying to avoid the computer dedicated with installed software.

The Sandman has a box listed ,Anyone have any experience with it.

Hmmm. Not dedicated but it still requires a computer to process the calls and one to capture the records.

I've had experience with both the CallWhere and Whozz Calling systems. I assume you mean Callwhere as it's the one that interfaces with the serial port of the Legend.

IIRC the CallWhere software is about 1/3 the price of a CATS system, so you have plenty of money to buy a $200 computer to dedicate to the collection of SMDR.

Just a thought.

Carl