sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems can't access SOE

Good day!
I have here a small office edition 4T+4A+8DS
my problem is that I cannot access the system thru IP office manager. I can access it using the hyper terminal but after some test it displays unknown characters at the end.
can you guys help me how I can access the configuration for SOE.

I am currently using IP Office manager 4.0

thanks...

If you can't access it via Manager, then your computer is not on the same subnet as the IP Office. If you do not know what the IP address is for the SOE then you will need to pull that information from the start up information on the DTE port.

If the unit is used and not in operation, your best bet would be to default it via the DTE port.

Link removed for security reasons- Hal

I double check the IP address of the SOE and it is on default IP. even if I change the subnet on my computer it is still the same problem.
on hyper terminal, it will boot up but on the end it will display an unknown characters. I have been trying to get access on the system up till now.
this system is fresh from the box.
for reference, this is what I get from hyper terminal:

Programming FPGA ...
FPGA Version 89
Expanding MPPC image ...
Expansion complete

Ctor StaticHeap=76 DynamicHeap=6838044
NoCacheStaticHeap=3880460 NoCacheDynamicHeap=1255924 Overflow=0
found FLASH file: ding.pcm, len=40a
found FLASH file: ding.pcm, len=40a
found FLASH file: ..\vcomp\48105ak.123, len=d8
found FLASH file: ..\vcomp\48104ae3.310.04, len=1ebe6
found FLASH file: onehz.bin, len=3e80
found FLASH file: ding.pcm, len=40a

Re-programming FPGA ...
FPGA Version 0x8f
Factory Test Status 00000001
Product Variation Status ffffffff
Alarm Logging enabled (max entries=20, in use=0)
NVConfiguration:: No NV Stored default..
CardPresent=0x23
DS expansion (Hatric v241) detected
htl 00010000 hth 20400000
SLICOFI2: chip version: V1.5
SLICOFI2: chip version: V1.5
Analogue Trunk BaseX 4 Added
AtmDSP::AtmDSP (base=0x4003040
Instantiated AtmSicofiBaseX #0
Instantiated AtmSicofiBaseX #1
atmBaseXIO=ffe86ccc
Vcomp_PCB0: Found voice compressor 0
Vcomp_PCB0: Found voice compressor 1
Vcomp_PCB0: Found voice compressor 2
Vcomp_PCB0: Found voice compressor 3
Num VCOMP chips fitted=4
PCMCIA: SetVoltages A=(Vcc=0, Vpp=0) B=(Vcc=0, Vpp=0)
platform created
RouteSystem::Attempting DHCP...
Hatric 1 Chan 1 unrecognised message format:
BUF ff027380 : data=ff080d61 , length = 3
0000 00 03 7f ...
ISR=0, IMR=60,
PMR=0, LICR=8, LIIR=8c, RFSR=0
Hatric 1 Chan 1 unrecognised message format:
BUF ff027380 : data=ff080d61 , length = 3
0000 00 03 7f ...
ISR=0, IMR=60, PSR=0, HCR=0
PMR=0, LICR=8, LIIR=8c, RFSR=0
Hatric 1 Chan 1 unrecognised message format:
BUF ff027380 : data=ff080d61 , length = 3
0000 00 03 7f ...
ISR=0, IMR=60, PSR=0, HCR=0
PMR=0, LICR=8, LIIR=8c, RFSR=0
Hatric 1 Chan 1 unrecognised message format:
BUF ff027380 : data=ff080d61 , lengt
0000 00 03 7f ...
ISR=0, IMR=60, PSR=0, HCR=0
PMR=0, LICR=8, LIIR=8c, RFSR=0
Hatric 1 Chan 1 unrecognised message format:
BUF ff027380 : data=ff080d61 , length = 3
0000 00 03 7f ...
ISR=0, IMR=60, PSR=0, HCR=0
PMR=0, LICR=8, LIIR=8c, RFSR=0
Hatric 1 Chan 1 unrecognised message format:
BUF ff027380 : data=ff080d61 , length = 3
0000 00 03 7f ...
ISR=0, IMR=60, PSR=0, HCR=0
PMR=0, LICR=8, LIIR=8c, RFS
DCP: Unknown phone id: 0xa0.
DCP: Unknown phone id: 0xa1.
Hatric 1 Chan 1 unrecognised message format:
BUF ff0272f0 : data=ff080af9 , length = 3
0000 00 03 7f ...
ISR=0, IMR=60, PSR=0, HCR=0
PMR=0, LICR=8, LIIR=8c, RFSR=0
Hatric 1 Chan 1 unrecognised message format:
BUF ff0272f0 : data=ff080af9 , length = 3
0000 00 03 7f ...
ISR=0, IMR=60, PSR=0, HCR=0
PMR=0, LICR=8, LIIR=8c, RFSR=0
RouteSystem::No DHCP defaulting IP Address C0A82A01
RouteSystem::Attempting DHCP (LAN2)...
Hatric 1 Chan 1 unrecognised message format:
BUF ff027380 : data=ff080d61 , length = 3
0000 00 03 7f ...
ISR=0, IMR=60, PSR=0, HCR=0
PMR=0, LICR=8, LIIR=8c, RFSR=0
Hatric 1 Chan 1 unrecognised message format:
BUF ff027380 : data=ff080d61 , length = 3
0000 00 03 7f ...
ISR=0, IMR=60, PSR=0, HCR=0
PMR=0, LICR=8, LIIR=8c, RFSR=0
Hatric 1 Chan 1 unrecognised message format:
BUF ff027380 : data=ff080d61
0000 00 03 7f ...
ISR=0, IMR=60, PSR=0, HCR=0
PMR=0, LICR=8, LIIR=8c, RFSR=0
Hatric 1 Chan 1 unrecognised message format:
BUF ff027380 : data=ff080d61 , length = 3
0000 00 03 7f ...
ISR=0, IMR=60, PSR=0, HCR=0
PMR=0, LICR=8, LIIR=8c, RFSR=0
Hatric 1 Chan 1 unrecognised message format:
BUF ff0272f0 : data=ff080af9 , length = 3
0000 00 03 7f ...
ISR=0, IMR=60, PSR=0, HCR=0
PMR=0, LICR=8, LIIR=8c, RFS
>>> Startup: No Wireless LAN configuration found - using default one!
RouteSystem::No DHCP (LAN2) defaulting IP Address C0A82B01 FFFFFF00
RouteSystem::Starting DHCP Server...
RouteSystem::Starting DHCP Server (LAN2)...
RouteSystem:: LAN1 ipaddr=C0A82A01 ipmask=FFFFFF00
RouteSystem:: LAN2 ipaddr=C0A82B01 ipmask=FFFFFF00
Configuration::Attempting to read from FLASH...
FlashConfigIO::Load(0)
Configuration::Using Default...
Diffserve settings - VAL=b8 MASK=fc
No System IPADDR using DISCOVERED Values
No System IPADDR 2 using DISCOVERED Values
Platform::DiscoverTDM: no TDM links
WAN3 not supported on Small Office Edition...
Configuration::WARNING Unit IP 401 NG is not configured - adding
Configuration::WARNING Unit ANALOG POTS 4 is not configured - adding
Configuration::WARNING Unit DIGITAL DCP 8 is not configured - adding
Checking WAN
Firewall Validating LAN1
Firewall Validating LAN2
Adding RemoteManager route to 192.168.99.0
Configuration::AddCfgIPRoute c0a86300 ffffff00 RemoteManager
Configuration::Complete

IPSecMng::Starting IPSec module...

0: PCM=fffff8f4 ALaw=69

1: PCM=12a9 ALaw=87

2: PCM=2280 ALaw=b4

3: PCM=2891 ALaw=b1

4: PCM=1e31 ALaw=8b

5: PCM=07bb ALaw=eb

6: PCM=fffff434 ALaw=12

7: PCM=ffffd8db ALaw=36

8: PCM=ffffd6ee ALaw=31

9: PCM=ffffe2a5 ALaw=08
CallSystem::NEW LINE Detected 1
ALOG Line 1 - Permitting Private Modem
ALOG Line 1 - creating AtmHandler for ATM4 card in slot A
ALOG Line 1 - instantiating CMAlogLine shim
CMAlogLine: LineId=(id=1, type=7): Bchan=(chan=1,slot=4) trunk_type=2
CallSystem::NEW LINE
ALOG Line 2 - instantiating CMAlogLine shim
CMAlogLine: LineId=(id=2, type=7): Bchan=(chan=2,slot=4) trunk_type=2
CallSystem::NEW LINE Detected 3
ALOG Line 3 - instantiating CMAlogLine shim
CMAlogLine: LineId=(id=3, type=7): Bchan=(chan=3,slot=4) trunk_type=2

CallSystem::NEW LINE Detected 4
ALOG Line 4 - instantiating CMAlogLine shim
CMAlogLine: LineId=(id=4, type=7): Bchan=(chan=4,slot=4) trunk_type=2
CallSystem::StartExtn No Config for 0.9 Adding
CallSystem::StartExtn No Config for 0.10 Adding
CallSystem::StartExtn No Config for 0.11 Adding
CallSystem::StartExtn No Config for 0.12 Adding

>>> DIGITAL DCP 8: slotNum=1 devno=3
CallSystem::StartExtn No Config for 1.3 Adding
CallSystem::StartExtn No Config for 1.7 Adding
CallSystem::StartExtn No Config for 1.11 Adding
CallSystem::StartExtn No Config for 1.15 Adding
CallSystem::StartExtn No Config for 1.19 Adding
CallSystem::StartExtn No Config for 1.23 Adding
CallSystem::StartExtn No Config for 1.27 Adding
CallSystem::StartExtn No Config for 1.
RasServer::Starting...gramming FPGA ...
Added ACDQueue to Mainrsion 89
IGMP::Starting IGMP Module...

Expansi

IP 401 NG DS 2.0(16): Wed 2007/9/26 10:16:23 FreeMem=5833948=6838044
NoCacheStatic
Inband Exception Handling Enabled55924 Overflow=0
Initialisation complete starting TA
found FLASH file: ding.p
DCP: Unknown phone id: 0xa0.
found FLASH f
DCP: Unknown phone id: 0xa1.
f
AtmHandler: CMRestart for line 1, bchan=(slot=4, chan=1) locale=
found FLASH file: ..\vcomp\48104ae3.310.0
AtmHandler: Creating trunk 0 (t
found FLA
AtmHandler: CMRestart for line 2, bchan=(slot=4, chan=2) locale=ound FLASH file: ding.pcm, len=40a
AtmHandler: Creating trunk 1 (type=2)
FPGA Version 0x8f
AtmHandler: CMRestart for line 3, bchan=(
htl 00010000 h
DS expansion
AtmIO 0: CLI Detection ON Equaliser OFF
DS Test Mode!
AtmIO 1: Trunk Release000mS, Been testing fo
AtmIO 1: Block Forward OFF
AtmIO 1: CLI Detection ON Equaliser OFF
Failed code=1027
AtmIO 2: Trunk Releaseort)
AtmIO 2: Block Forward OFFProgramming FPGA ...
AtmIO 2: CLI Detection ON
Ethernet Switch: PortId=0520, Ph
AtmIO 3: Trunk Release
AtmIO 3: Block Forward OFFr 1.1
CPU Rev
AtmIO 3: CLI Detection ON Equaliser OFFming FPGA ...
PCMCIA1: Detceted the CIS - size 171 bytes
PCMCIA1: Copied the CIS
PCMCIA1
ConfigInfo: DevType=0x0d FuncCode=0x04 SysInit=0x01 ManuCode=0x947f
ManuInfo=0x0007
PCMCIA1 ConfigInfo: DevType=0x0d FuncCode=0x04 SysInit=0x01 ManuCode=0x947f
ManuInfo=0x0007
DiskInfo: m_diskIFType=1 m_extensionInfoIsValid=1 m_isSilcon=1 m_hasUniqueSer
ialNumber=1
PCMCIA Card in slot 1: Vcc=1 Vpp=0
PCMCIA: SetVoltages A=(Vcc=0, Vpp=0) B=(Vcc=1, Vpp=0)
found FLASH file:
FlashPCDriver::SetCommonMemoryWindow: windowSize=2048 sizeExponent=0x0e HT=8
found FLASH file: onehz.bin, len=3e80
ST=6 SL=24LASH file: d
PCMCIA Card configured in slot 1
Re-programmin
System not shut down properly - checking integrity of Flash File System ... Test Status 00000001
Product Variation Status
ks_disable() called!
ks_enable() called!ed (max entries=20,
ks_disable() called!
ks_enable() called!Configuration:: No
ks_disable() called!
ks_enable() called!ardPresent=0x23
pcmctrl_card_downpansion (Hatric v
pcmcia_card_is_ata: result=1
htl 0001
about to delete console
SLIC
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Who is your vendor?

-Hal

Well. If you change the IP of your PC to be 192.168.42.2 You should be able to get in.

I did have a unit that wouldnt let me in with Manager, but we could ping it and it was online working fine. DTE the box, ONLY IF YOU KNOW WHAT YOU ARE DOING.........

C0A82A01 = 192.168.42.1

EDIT BELOW

I re-read your post. Where did you get this box? It is on a load of IPO I have not seen IN A LONGGGGGGGG TIME!. 2.0(16)

As Mongo said, your SOE is at 192.168.42.1 but since you said in your original post you are running Manager 4.0, you will need to upgrade the firmware before it will let you read a configuration.

Manager 4.0 will open configs as old as 2.1 I believe but not 2.0(16)

If this is for testing, feel free to play with it and read up on how to do the upgrades at support.avaya.com, but if this is for a customer and you don't know what you are doing, you should bring in someone who does.

thanks for the reply mates, I already got access to my unit. it just give me some headaches on the upgrades of the box. It didn't upgrade directly to 3.2 and it always stop when on 80% of transferring files to the box. so what I did is upgrade the SOE to 2.1 before upgrading to 3.2

this does the trick for me.

I would feel more comfortable if you could flesh out some more of your personal profile, dhanzboy.

For example, where is KSA? My guess is the Kingdom of Saudi Arabia. Please clarify.

Also, the handle "dhanzboy" appears on several hacker sites...each with recent registrations in 2007. Of course, it's totally possible that you and other "dhanzboy" posts have no relation.

It looks like you've gotten some great information from the techs here. Please reciprocate by giving us some good information about yourself.

@dagwoodsystems
sorry if I haven't been able to update my profile here.

OFF TOPIC:
my handle as "dhanzboy" and the "dhanzboy" you search in the internet is the same person. my job before is a computer technician and when I came here in riyadh, the company I work with put me as a technician for PBX systems.
to tell you the truth, I really don't know anything on PBX, thats why I decided to join this forum to gain knowledge.

Riyadh is in Saudi Arabia...so I guessed correctly. Thank you for the profile update.

Can I ask why you are registered with hackr.org? That stuff makes me nervous.

And while you may not know much about PBXs yet, it appears that you spend a lot of time on forums dealing with GSM, mobile IM, application unlocking and mobile phone unlocking sites. You are also a Bitcomet user. As a "computer technician", you seem to have a great deal of interest with the inner workings of mobile phones and it's software.

What exactly is it that you do for a living?

To be fair, I also see a reference to Ubuntu (which is VERY cool) and some fiber optic stuff. And apparently you are a member of a free tech support forum for PCs. You certainly have my respect there.

Welcome to the forum. Please forgive me for my caution.