sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems PRI and E&M between two different systems

Currently I have an AVAYA G3Si in Texas connected to an AXXESS system in Oklahoma via nonPRI T1s configured as E&M. When we dial certain numbers the AVAYA sends the TGroup extension in the AXXESS and pulls dialtone from outbound nonPRI T1s and sends the digits originally called in Texas. The problem is the called party sees the Oklahoma bill-to as Caller ID. There is a way to program what the called party sees and I can't put my finger on it. I get calls here from other AVAYA systems and I see all kinds of stuff, office number, floor number, stuff I'm not sure why they send out, I don't really care what floor the sales rep is on, but it can be done. So, I'm thinking if I get PRI's as tie lines and change the outbound to PRI it would work. Any thoughts on this?
Thanx

Let me understand you first. Call routes from axxess system to G3 via P2P T1. Then the call leaves via a PRI in the G3?

Other direction, call leaves G3 across PTP on Tie lines, passes digits from G3,(AXXESS Trunk Group Extension and dialed number) hits AXXESS as incoming call, AXXESS sees call as incoming DNIS, hits Call Routing Table (E+), call goes out on nonPRI span. This all works now, the problem is the Caller ID. They see the AXXESS BTN location. If I had two G3's with PRI across and outbound I don't think it would be a problem passing data thru the D-Channels, it's the AXXESS end that I think will be the hang up. Obviously I do not want to order everything to find out it is a dud.

By the way, on a side note, the ASA solution you proposed yesterday is working well as far as getting the calls. I'm beating around trying to figure how to save the call records, can I be lazy and ask for your input. Ideally I would save it to folder on a network drive with todays date and then at midnight the mainframe monkeys would stop the collection, create a new folder with the new days date and continue on. That's how it was working with the Terranova. I appreciate the help.

The problem would be nonPRI span out of the Axxess. Convert that to a PRI and you should be able to send out any number you want. But then again, I am an Avaya guy and know little about Axxess.

As far as call accounting goes, it sounds like you trying to build you own call accounting package. What software version are you running? 'disp cap' last page.

Rel 12. With the Terranova I could do a capture, it's a readily visible option under the File menu, enter a folder/drive location and all the call records would stream thru Terranova PC to network drive. After midnight computer room attendants stop capture, create new folder on network drive with that days date and restart capture. Yeah the programmers wrote an application years back that lets management do all kinds of queries. The "saving call records to network drive" is where I'm hung at. I need to go look at the history folder, maybe I can get a network folder in there.

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