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Joined: Dec 2007
Posts: 3
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Joined: Dec 2007
Posts: 3 |
Good day all,
I have a nagging problem at one of my branches. I have 4 users that are constantly having to reset their phones. The screens on the phones seem to 'LOCK-UP' for no reason. The phones continue to make and receive calls, but the left and right arrows don't respond. Of course, when you have to reset the phone, we lose network connectivity for the PC... Anybody else have this issue?
BTW - we are running CM3.1.2 and firmware 2.83 on the phones...
“Do not spoil what you have by desiring what you have not; remember that what you now have was once among the things you only hoped for.â€Â
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Joined: Apr 2005
Posts: 1,138
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Joined: Apr 2005
Posts: 1,138 |
Did you try another network port?
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Joined: Dec 2007
Posts: 3
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Joined: Dec 2007
Posts: 3 |
We don't have any extra ports on this switch. It started out as one user and has grown to four...
“Do not spoil what you have by desiring what you have not; remember that what you now have was once among the things you only hoped for.â€Â
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Joined: Apr 2005
Posts: 1,138
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Member
Joined: Apr 2005
Posts: 1,138 |
We'll then it sounds like you not only have a telecom issue, but a networking one as well. Ok then, swap a known good port with a known bad port. Does the problem follow the phone or does it stay with the port.
How about loading FW 2.80 on these phones and seeing if that solves your issue. 2.83 is very new.
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