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Joined: Feb 2005
Posts: 21
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Member
Joined: Feb 2005
Posts: 21 |
We have several locations that we support remotely using Remote Access. We install Partner ACS R3.0 thru R7.0. When we install the system we set a standard password by a person on-site. We have PVM that we use to and can transfer ourselves to the RAC card without anyone being on-site (after hours). We have run into serveal sites that our standard password does not work. Is there a way to get in remotely if the system has lost the password that was set without having to have someone on site reset it?
I know that any codes/passwords cannot be posted on the site. I just want to know if anyone has done this before to get into a Partner ACS
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Joined: Jan 2007
Posts: 1,951 Likes: 2
RIP
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RIP
Joined: Jan 2007
Posts: 1,951 Likes: 2 |
Remote Administration Password (#730). You will either have have to trust someone onsite to reset it, or simply hire an outside tech to do the job.
If the PACS modem doesn't answer, then no Remote Administration Password has been set.
"Press play and record at the same time" -- Tim Alberstein
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Joined: Feb 2005
Posts: 12,354 Likes: 4
Member
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Member
Joined: Feb 2005
Posts: 12,354 Likes: 4 |
Remote admin on a Partner is iffy at best. I think that is what you are seeing, not a password issue.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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