web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#88963 02/29/08 06:47 AM
Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
Moderator-Telrad
Joined: Aug 2003
Posts: 1,281
Just installed this new system last week. My customer asked me a question and I had no answer.
If you want to leave a MSG for anoter mailbox without calling in.
So let's say it late at night and he want s to leave a MSG for EXT 14. Is there a way to hit 777 and leave a MSG for EXT 14.
I don't want to call and wait for it to go to VM or make sure they have there DND plus VM cover buttons on.

Thanks in advance.

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Apr 2007
Posts: 38
Member
Member
Offline
Joined: Apr 2007
Posts: 38
They could log into mailbox then do a *8 to transfer to another Ext.
It would be quicker to simply intercom call the Ext. and let the vmail cover work.

Joined: Feb 2005
Posts: 12,354
Likes: 4
Member
***
Member
***
Offline
Joined: Feb 2005
Posts: 12,354
Likes: 4
The PVM does not give you the option of creating a message from your mailbox log-in like the rest do. You will have to intercom the extension and wait for it to pick up. It would be nice if the extension had DND on.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
Joined: Oct 2004
Posts: 812
Member
Member
Offline
Joined: Oct 2004
Posts: 812
In the AA the PVM can crate a sector code to a phantom Maillbox. This maybe not the best solution.

No light so you would have to check it.

If this is a four box mail then forget it.

Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
*****
Moderator-Avaya
*****
Joined: Jun 2001
Posts: 10,949
What Hal said Tony.
I would asign #310 to everyone that has mail. Instead of the cover button.


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com
Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
Moderator-Telrad
Joined: Aug 2003
Posts: 1,281
Thanks guys. I just told him he had to let it ring and it would go to the mailbox. Thanks for all the help.

Joined: Feb 2005
Posts: 12,354
Likes: 4
Member
***
Member
***
Offline
Joined: Feb 2005
Posts: 12,354
Likes: 4
You might also want to cut down the VM cover rings too. Even if the guy is sitting at his desk it's kind of silly for it to ring three times for him to pick it up. I would change it to two rings and also give him a DND button for when he is not there.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.

Link Copied to Clipboard
Newest Topics
Inter-tel Encore CX aka Mitel 3000 circa 2008
by Telesystems - 04/27/25 02:20 PM
Just a little of what I've been working on
by John807 - 04/25/25 11:42 AM
Vertical sbx
by Gary S. - 04/25/25 09:59 AM
NEC SV9100 trunk to trunk routing
by utec - 04/21/25 04:23 PM
Forum Statistics
Forums84
Topics94,521
Posts639,995
Members49,851
Most Online5,661
May 23rd, 2018
Newest Members
ferhat_efe, utec, MoverDub, Kevin usama, Pruitt roger
49,850 Registered Users
Top Posters(30 Days)
Toner 8
Taddeo 6
Who's Online Now
2 members (John807, justbill), 221 guests, and 45 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0