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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630
Does the partner R7 allow remote maintenance through say a network port or is it modem only?


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
Avaya IP Office Help & Support Website
IP Office Help

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Joined: Feb 2005
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Really a US Robotics modem connected to the serial port if you want to have any success. The ethernet port does nothing.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Has is correct. To be virtually 100% assured of connectivity, an extertnal modem to the Admin port is the best way. The RAC card has always had "challenges", and we are working on resolving this in the near future.

As for the Ethernet port - stay tuned...

Ron Rogers
PARTNER ACS Product Manager


Ron Rogers
New Product Introduction Manager
Avaya B5800 Branch Gateway
Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630
Yes..I just found out the etnernet port is useless, unlike on the magix. Can they do an offsite backup using the modem?


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
Joined: Feb 2005
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Likes: 4
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Sure. You update the file (either download an existing from the ACS or create a new one) on the PC with Partner PC Admin then upload it to the ACS. So you can do anything you want with the file on the PC.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.

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