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Joined: Oct 2006
Posts: 20
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Joined: Oct 2006
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Can I dictate how much memory (or minutes/hours) an extension has for voice mail with a Partner Messaging Release 7.0 Module?
I am currently using a Partner Voice Messaging PC card that just splits up the minutes evenly among the mailboxes.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
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Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Oct 2006
Posts: 20
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Posts: 20 |
Thanks mdaniel
From what I have read so far the Partner Messaging Release 7.0 Module requires a license card to operate and they come in 2, 4, and 6 port version. The number of ports dictate the number of simultaneous connection you can have to the voice mail system.
Is there a way to get more than 6 voice mail ports on one system or is 6 ports the max I can ever get?
6 ports would work great for us right now but we keep growing and there will come a time when 6 ports will not cut it anymore.
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Joined: Dec 2005
Posts: 9,182 Likes: 9
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,182 Likes: 9 |
Nope...6 is the limit.
If your needs go beyond 6 ports, the next step might be to upgrade to either a Merlin Magix or IP-500 system. The Avaya Merlin Messaging, which is used with the Merlin Magix, will handle up to 12 ports.
I Love FEATURE 00
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Joined: Feb 2005
Posts: 12,360 Likes: 4
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Joined: Feb 2005
Posts: 12,360 Likes: 4 |
I think what is little understood is that a "connection" lasts for as long as the system answers and transfers a call. Then it is no longer in the picture. So unless your customer expects more than 6 calls at exactly the same time or more than 6 employees retrieving the messages at the same time (or a combination of the two) they won't have a problem. In my experience with installing as small as two port systems rarely was there a problem.
This may sound strange in the face of the 10, 12 or even unlimited ports some systems tout but in reality this is the way it works and you and your customer need to realize that. All those ports aren't really necessary.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Hal is correct 6 ports is alot of answering power.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Originally posted by dexman:
Nope...6 is the limit.
If your needs go beyond 6 ports, the next step might be to upgrade to either a Merlin Magix or IP-500 system. The Avaya Merlin Messaging, which is used with the Merlin Magix, will handle up to 12 ports. Just keep in mind that the Merlin Magix was discontinued a few years ago.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Oct 2004
Posts: 812
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He has a 2 port Pc card? Hello
I think it's 57 minutes total. Reducing the amount of mailboxes does gain a little on a PC card mail. But not much
It defaults at 8 mailboxes.
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Joined: Mar 2001
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RIP Admin
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RIP Admin
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Yes but his question was about a R7 not his PC!
Russ runs a local service and private tech center. [/url]
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