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Joined: Oct 2007
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Joined: Oct 2007
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I have a potential customer that has a Partner system, I think. She has MLS-34D phones. How can I figure out what she has as far as system, version , etc... I am an Inter-Tel dealer that has done some spotty work on the Avaya systems in the past. The customer wants to have an Automated Attendant applcation. I have looked around and found the Partner Mail VS and it looks like it will work IF the version is correct and they have room in the carrier.

Thanks in advance for any help.


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Joined: Feb 2005
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If it's an ACS (feature) (59) from any display phone will get you the the information. If it's a Partner plus or Partner II you will have to look at what's there. There is also a beep code that will identify just about all Partners. I don't have a chart that I can post here, someone else may or may know where it is on the Avaya site.

Generally any Mail VS will work. I say generally because the "baby" Partner and older Partner Pluses will not support VM.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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I have an updated "How To Determine Which PARTNER System I Have" document. E-mail me at: [email protected] and I'll forward to you.

Ron Rogers
PARTNER ACS Product Manager


Ron Rogers
New Product Introduction Manager
Avaya B5800 Branch Gateway

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