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Joined: Jun 2005
Posts: 64
Member
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Member
Joined: Jun 2005
Posts: 64 |
Hi All...
Not sure how this would have happened but it just did...we have a small Partner(1 unit...no expansion...basic VM) in one of our remote offices. Out of no where the AA stopped picking up and just goes right to one users voice mailbox. I had the user at the other site log in to the general mailbox to see if it was full and answered and it did. Box was empty. Any idea on how this would change and how I can change it back?
Thanks
Joe
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Joined: Jun 2005
Posts: 64
Member
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Member
Joined: Jun 2005
Posts: 64 |
Forget it...the dopey person re-recorded their message this morning and hit 0 instead of pound and recorded their greeting over the AA.
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Yup, I'd suggest you change (and document) the password on the System Admin mailbox.
User logging into 10# misses the 1, ends up in system admin, where 3 is record the auto attendant prompt (3 in a mailbox is record personal greeting.)
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