web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#91481 10/02/08 03:05 AM
Joined: Oct 2007
Posts: 80
Member
Member
Offline
Joined: Oct 2007
Posts: 80
Ok I replaced a Legend processor ( that was upgraded to a magix R2.1 V8.0) with a magix R3.0 V7.0 with a claim shell. Heres my problem. every since then ports have been going bad on some magix 4412 phones. this one 024 tdl module/slot. I replaced it with a one that was in our system and working fine. Now some ports are bad in that one as well. Also another 024 tdl module started cutting off phones. meaniing you are on the phone one minute and lights go out, your off the phone. Do you guys think the processor is to blame? It's a double plastic (legend) cabinet.It's also the 3rd time I replaced the 024 TDL in slot 4. IS it the back plain? I know it's been a lightning season and the office park has 4 buildings conttected to one central point.( all one phone system) with any were from 4-12 phones in each building. cable is buried from each building, also has lightning proctection fuses on the 66 blocks. fuses don't go bad, just the ports do. HELP

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

#91482 10/02/08 12:20 PM
Joined: Dec 2007
Posts: 175
Member
Member
Joined: Dec 2007
Posts: 175
A few weeks ago I was helping a tech who had a bad port. on a 412 TDL. He replaced the board a few times but each time port 9 kept failing.

As it turned out, we finally pulled the jumper connected to port 10 and port 9 came to life. So whatever was connected to Port 10 was killing port 9. you may have a similar situation.

I would verify that every TDL port that has a jumper, is going to a working phone.


Link Copied to Clipboard
Newest Topics
IPOFFICE 500
by Not_sirius - 05/20/25 08:15 PM
cat 6 cabling failed to certifiy
by jacktel - 05/18/25 05:55 AM
Inter-Tel Axxess - Change IP's?
by alphagsc - 05/14/25 08:18 PM
Identify a 1980's reception console
by Toner - 05/08/25 01:02 PM
Forum Statistics
Forums84
Topics94,529
Posts640,025
Members49,852
Most Online5,661
May 23rd, 2018
Newest Members
Marcgyver, DEN2MM, ferhat_efe, utec, MoverDub
49,852 Registered Users
Top Posters(30 Days)
hbiss 4
Toner 3
Who's Online Now
0 members (), 328 guests, and 49 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0