sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Partner amplified handset search

Hello again,

I've searched forum for info on an amplified handset for a Partner 6btn E1 or 6D E2 handset.

The info I've found is 3+ years old.

Does anyone know if the Walker W10 or W10BP works with the Partner E1 or E2 handset on a 6btn phone?

Thanks again!
DT98

Avaya actually makes an amplified handset for the Partner sets. I will look and see if I can come up with some info for you.

Mike

If by "E1" you are refering to the first Eurostyle handset (square) Avaya and Sandman can supply them. As for the current series 2 handsets (rounded) good luck, though Sandman may have them by now. Last I looked Avaya had them for the IP and digital phones (same handset) but that would be gray and they were $$.

-Hal

DT98:

I have yet to find a handset that isn't supported by the W10 amplifiers. Remember that in general, only the transmitter type and polarity is different in handsets. The receiver element is not polarity sensitive and apparently operates on the same cord pair.

I think that you'll be fine with the W10 amplifiers, but I'm not crazy about the battery-powered ones. People don't think about battery replacement, so they can cause headaches due to "failure" calls.

Thank all you all (that's plural for you all here in TN...LOL!)

Hal, the last time I looked at Mike's website there was a line at the bottom that said "This business for sale"...I've ordered from the Sandman quite a lot but did not know he was doing custom handsets in such a big way now. I guess the baby boomers hearing is going bad. I always said I should invest in hearing aid products. My hearing is getting worse all the time.

I'm going to try a W10 and if that does not work for the customer I will get one of the Partner Euro 1 amp handsets. I know they are $$$...and if that does not work I will work with Mike Sandman.

If the W10 only touches the rec part of the circuit then it should be ok.

I remember the days when carbon handsets started being replaced with electric mic elements and condenser mics all the compatibility between phone models...I remember the Toshiba/Harris phone models kept us busy.

About the hard of hearing...some people have trouble with different frequency ranges too. Hopefully this will help this person use the phone.

Thanks again!
DT98

Update: I tried the W10 handset amplifier.
It would work until the volume control was at setting 4 or greater and the feedback was very loud. The handset could not provide enough amplification at setting 4 or lower to help the person with hearing loss.
I suspect one of two causes:
The handset shell is hollow and has no padding and the amplified receiver volume is echoing through the handset to the transmitter causing feedback...
And/or the sidetone is somewhat hot in the phone and adds to the feedback issue.
Now I've ordered one of the modified handsets with the volume control wheel. It did not have any foam or sound padding inside but I feel it is a tested model and will work.
For the W10...I'm going to take a standard Partner Euro1 handset and drill a couple of holes in the middle part and squirt a bit of expanding foam inside and then plug the holes. After it dries, I'm curious to try it again and see if the foam restricts the amplified receiver volume from reaching the transmitter...too much time on my hands...
I'll post how the handset with the built in volume control works just in case anyone is interested.
Sidetone...I remember the problems with several phone systems that probably aren't around anymore. The first Northcom 1A3 electronic key systems had an awful sidetone problem...tech dept had me trying different value resistors across the xmitter...oh for the good ole days...
DT98

My experience with the Avaya handset (original Euro) was that you could turn the volume up all the way and you could hear it across the room. No problems.

I'm holding in my hand as I type a Sandman Euro series 2. Though it has a rotary volume control it basically seems to have only two settings- normal and amplified as you turn the wheel. Not as loud and undistorted as the Avaya.

-Hal

Won't the AK6A-1001 work with Euro 2?

Dunno, what is it? Partner series 2 handsets have a weird shape and nothing I have found fits the base.

-Hal

What I could find on the net says:
AK6A-1001: it looks to be an Avaya product...
Amplified handset supports 2400 Series, 4601, 4602, 4610, 4620 phones.

The one I found that worked on the series 1 for my user was not an Avaya product to my knowledge and cost around $59.

You are right Hal, I have found nothing for the series 2. If I need one I guess I'll send a stock series 2 handset to the Sandman and see if he can do surgery on it...

The one I found for a series 1 worked fine. The hard of hearing user gave it a thumbs up.

Since I have a W10 unit, I'm going to put some sound deadening material in a stock series 1 handset and see if it will improve the W10 amplifier. (But I feel the problem may be in the trans/rec elements...)

Thanks to all,
DT98