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#93099 03/05/09 06:15 PM
Joined: Oct 2006
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I'm wondering if I missed a step somewhere in PRG. I have 6 sta w/ DSS buttons for voice annouce (feature 00, (button)Intercom * XX), I can select the sta I want and talk through, but if the user responds I can't hear them, this goes for all sta. Thanks

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#93100 03/05/09 07:02 PM
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I don't know if you've checked this already but I figured it couldn't hurt to ask.

Is the LED indicator next to the Mic / HFAI button lit? If not, press the Mic / HFAI button to illuminate the indicator and turn on the Microphone for Hands Free Answer on Intercom. I believe that the default is off to act as a privacy feature.

Please forgive me if this is too basic. I've seen people get tripped up by this cryptic label before and the symptoms match.

-Rob

#93101 03/06/09 02:57 AM
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Not too basic, that's exactly what the problem is. Remember also that the Mic/HFAIs will return to off if the phone is disconnected or the system loses power. So they have to be checked every once an a while.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
#93102 03/09/09 06:29 PM
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Thanks. guys.


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