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Joined: Nov 2006
Posts: 94
Member
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Member
Joined: Nov 2006
Posts: 94 |
On an ACS when a call is transferred by the AA is the ICLID information passed to the extension? I can't remember and won't have a chance to go by a system right now.
TerryS
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Yes, it will.
ACS needs to be R.6 and the AA delayed if used to do the primary call answering.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Nov 2006
Posts: 94
Member
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Member
Joined: Nov 2006
Posts: 94 |
Thank you very much. I had seen and not seen it and did not know it was version specific. Our new one will be the latest revision.
TerryS
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