atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems magix phantom T1 ringing.

ok, we have a magix R2.2 V7.2 and the module in question is 100 DCD. port 822 which is the 4 port in this module is calling the operators all the time but only in night service. What you say? pulled error reports and got 0c02 on port s5/1,5/2,5/3,5/4. which my the manual says it's an outside central office issue. But I find that hard to believe because this issue only happens during Night service, also it's only this one port the 4th one in the T1 that is casuing all these problem during night service. HELP!!

Do you have VM at Night answering calls? Is this PRI or Regular T1?

Is this just ringing or is there an actual call coming in?

yes , Vm at night answers calls nad yes it's just a ringing the operator phone. Only one port within the 100DCD module is doing this. HELP>>

I believe the voice mail will use one specific port to perform outcalling....if that is screwed up somewhere that would explain why it is only coming from one port.

That means the VM holds a port long enough after caller hangs up and on the silence calls to Operator. Go and make under Lines & Trunks LS-Disconnect Enable. By the way what kind of VM is it? If that is third party VM make sure there is no Supervised Transfer or Screening calls turned on.

no it's not a caller hanging up. Magix messaging is the voicemail, not sure what release of the top of my head. Like I said, once night service is put on, that port on the 100 dcd module calls the operator. over and over and over and over and over and over..you get the point. not sure what direction to turn? help...

ok, here is what my boss wanted me to do. Don't know if that is right or not but did it anyways. I mantaince busyed out that port, and will keep it that way. Customer doesn't want to spend money swapping out the dcd and or the processor. Or pay us while we test this equipment, so that is what we have done for them. The down side. don't know what problems this might cause with calls coming in and still haven't fixed the issue.. The up side. I haven't found one yet....