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Joined: Jun 2005
Posts: 64
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Member
Joined: Jun 2005
Posts: 64 |
Hi All...
Just finished cutting from one carrier to another...everything has been good so far with the exception of caller id. When a call goes out over the PRI it is showing Bridgecom International (old carrier). I've asked our new carrier One Communications to fix that and only show the number. They claim they did but it still comes up wrong. Is it possible that the Definity is sending out Bridgecom International? Could that be defined somewhere?
Definity G3 11.2
Thx
Joe
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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
That is not something that your system can control. Your service provider needs to contact the national administrator for name/number correlation to get this resolved.
Bridgecom has not released ownership of your numbers in this database.
Ed Vaughn, MBSWWYPBX
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Joined: Aug 2002
Posts: 341
Member
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Member
Joined: Aug 2002
Posts: 341 |
I don't know about the difinity switch but on the nortel as well as a few other system's there is a way for us to list the out going clid with a pri.
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Joined: Dec 2008
Posts: 41
Member
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Member
Joined: Dec 2008
Posts: 41 |
Here are some trunk-group related things to check. change trunk-group 2 Page 1 of 10
TRUNK GROUP
Group Number: 2 Group Type: isdn CDR Reports: y
Group Name: PRI Bell South COR: 1 TN: 1 TAC: 0802
Direction: two-way Outgoing Display? y
Dial Access? y Busy Threshold: 99 Night Service:
Queue Length: 0
Service Type: public-ntwrk Auth Code? n TestCall ITC: rest
Far End Test Line No:
TestCall BCC: 4
TRUNK PARAMETERS
Codeset to Send Display: 6 Codeset to Send TCM,Lookahead: 6
Max Message Size to Send: 260 Charge Advice: none
Supplementary Service Protocol: b Digit Handling (in/out): enbloc/enbloc
Trunk Hunt: cyclical
Connected to Toll? n STT Loss: normal DTT to DCO Loss: normal
Calling Number - Delete: Insert: Numbering Format: natl-pub
change trunk-group 2 Page 2 of 10
TRUNK FEATURES
ACA Assignment? n Measured: none Wideband Support? n
Maintenance Tests? y
Data Restriction? n NCA-TSC Trunk Member:
Send Name: y Send Calling Number: y
Used for DCS? n Send Connected Number: y
Suppress # Outpulsing? n Numbering Format: public DCS Signaling: d-chan
Outgoing Channel ID Encoding: exclusive UUI IE Treatment: service-provider
change isdn public-unknown-numbering Page 1 of 8
ISDN NUMBERING - PUBLIC/UNKNOWN FORMAT
Ext Ext Trk CPN Total CPN Ext Ext Trk CPN Total CPN
Len Code Grp(s) Prefix Len Len Code Grp(s) Prefix Len
5 3 512693 10
5 7 512737 10
5 57 5122930161 10
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers" bsh 36 years Bell, AT&T, Lucent, Avaya Tier 3 for 26 years and counting http://bshtele.com
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