sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems QCC to DLC

I am trying to make a change to an R6 Legend, I am trying to change the main operators console from a QCC to a DLC (they are finally letting me do it!) I guess I'm not the only one whos had headaches using QCC :bang: Im the one who originally programmed it to be a QCC however when I try to delete ext 100 as being a QCC i just get an error tone in SPM. I have added it as a DLC, however when the extension is set to both modes, the telephone stays in 'busy' mode.

Anything I should check for?

Thanks for all the help, this board is great!!

Nick

Go to Operators, DLC, put in the Extension Number, Enter, then STORE ALL, which will cause a system restart, and then you will have your Operator.

Thanks for the quick answer!

That's exactly what I've tried to do. Once I enter ext 100 in as a DLC operator and then do the store all, after the system restarts, the console phone will come up for about 5 seconds and then will go into the "busy" mode as if I am in the middle of programming that extension. If I go back and remove ext 100 as a DLC, when the system reboots, the phone will operate as normal, however as a QCC. I've never run into this before...

I switched the 20l with another that I had, this one seems to work fine. I dont see why the phone would have a reaction to the change, but that was the problem.