sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Partner 7.0 - group administration

I have been asked to have a menu option in our AA to ring to our sales team (3 offices)... connecting to the system through the server, I set up group number (50)... I was going to use a selector code transfer, "for sales press 5" but I can't figure out how to get the selector code to point to the group and ring through. Any ideas? I prefer to work through the server connection if at all possible...

In a Partner, your calling groups are 71-74.

I usually reserve 71 for all call, so I would recommend you use 72.

Give 72 transfer only permission first (use the Extension Wizard), then you will be able to set Selector Code 5 to transfer to Ext. 72.

If you need voice mail coverage for the group, that adds another wrinkle, but start with this.