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#95640 11/30/09 11:55 AM
Joined: Jun 2004
Posts: 80
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Joined: Jun 2004
Posts: 80
I have just taken on a motel the system is a legend with 63 rooms. The problem is that as of last week none of the rooms can place calls to 800 #'s no problem with local calls.The console ( mlx20l) can make 800 calls no problem. Went into programming, 800 # are allowed and no restrictions on extensions. When you dial a 800# there is no wave of tone just dead air.

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#95641 11/30/09 12:18 PM
Joined: Jul 2001
Posts: 3,347
Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
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Joined: Jul 2001
Posts: 3,347
Likes: 10
Check your ARS tables, see if 1800 is sent through its own route, and if so, see what pool is used, then check the trunks for dial tone.


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