sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems Avaya - Lucent Telephones & Systems Magix Loudspeaker Paging

Hi Guys, it's been a while since I've been here. I've got a question about loudspeaker paging on a Merlin Magix. Its running Magix r2.2 and according to the documentation, I should be able to designate up to three lines as paging ports.

However it would seem I'm missing something, because I can only get paging to work on one specific line, the first line in the first slot (i.e. logical id 1), busy on anything else.

Is there something else I have to do to a line before it can be designated as a paging port or for that matter to allow me to pickup the line without getting a busy signal?

Thanks,

Tim

Have you tried hitting the line ports manually?
Ex. 801, 802 ect.

Did you set them as Paging Trunks in Aux Equip?

Make sure lines not in any Pools.

Yes, and yes. Unfortunately, I get a wave-off if I just try to dial the lines directly and it doesn't seem to accept anything other than the first line in Aux Equip for paging. I also checked to see if they had been manually busied-out for maintenance, but they weren't (I reset the ports anyway just to be sure).

Hmm, somehow I missed vad60's reply yesterday. I checked and the lines in question aren't in any pools.

Tim,
Check lines for Principal users. make sure they not assign to ring on any exts.