|
Joined: Apr 2004
Posts: 585
Member
|
Member
Joined: Apr 2004
Posts: 585 |
Merlin Magix- What is "TDL" extensions?
|
|
|
|
Joined: May 2002
Posts: 4,311 Likes: 8
Moderator-Avaya, Polycom
|
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,311 Likes: 8 |
They are for 4400 type sets.
|
|
|
|
Joined: Apr 2004
Posts: 585
Member
|
Member
Joined: Apr 2004
Posts: 585 |
It seemed like a dumb question, but I couldn't find it anywhere. Thanks!
I'm working in a hotel with about 100 rooms with a Merlin Magix -don't know rel. 11 rooms had private lines, which were sharing the Magix system with the 2 Hotel lines. So people in these rooms could dial a 9 and get an outside line. There were complaints about front desk interfering in the middle of calls and billing issues.
I recommended separating the private lines from in-house phones, which they wanted restricted to in-house only. This was done.
Now customer is complaining they are getting busy signals when people trying to dial in to the hotel. They only have 2 lines (checked w telco) in the rollover group, to support the 100 rooms. Customer claims problem just started after I restricted the rooms. "It always worked fine until you worked on the system...." At first look-the only thing I can think of-w TT Tommy's help- is that somehow the 2 lines are being used more frequently for outgoing calls, which tie up the lines.
Suggestions?
|
|
|
|
Joined: May 2004
Posts: 1,669 Likes: 4
Moderator-Avaya
|
Moderator-Avaya
Joined: May 2004
Posts: 1,669 Likes: 4 |
|
|
|
|
Joined: Jan 2004
Posts: 515
RIP Moderator
|
RIP Moderator
Joined: Jan 2004
Posts: 515 |
Yup - Get more lines....
Fyi.....
TDL = Two Wire Digital Line MLX = Multi Line Extension ATL = Analog Telephone Line
RULE NUMBER 2, "THINKIN' WON'T GET IT, YOU GOTTA KNOW!" RULE NUMBER 3, if you need TIER-3 SUPPORT on a LEGEND or MAGIX, go to http://home.comcast.net/~merlinman -
|
|
|
Forums84
Topics94,534
Posts640,048
Members49,854
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
299
guests, and
33
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|