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Joined: Dec 2004
Posts: 233
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Joined: Dec 2004
Posts: 233 |
Has anyone had this type of error yet on a Windows 7 machine? the application has failed to start because its side-by-side configuration is incorrect"
If anyone has, what did you do to resolve the issue?
Thanks,
Dave
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Joined: Nov 2009
Posts: 21
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Joined: Nov 2009
Posts: 21 |
Which phone manager have you described above, is this the IPO Phone Manager..
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Joined: May 2004
Posts: 1,668 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,668 Likes: 4 |
There is only 1 Phone Manager, and there is 1 "Manager".
What release Phone Manager are you installing?
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Joined: Dec 2004
Posts: 233
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Joined: Dec 2004
Posts: 233 |
The phone manager is was already installed. They upgraded the PC to Windows 7 and they are now have have that error. They are running 3.2. I heard Avaya is working on a solution with windows 7.
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Joined: May 2004
Posts: 1,668 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,668 Likes: 4 |
You can try to unistall the 3.2 Phone Manager. And reinstall the new version for R6. Not sure if it will work. If not, you will need to upgrade the IP Office to at least 4.2
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Joined: Dec 2004
Posts: 233
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Joined: Dec 2004
Posts: 233 |
Can't upgrade system to 4.2 PCS level is not high enough on their current IPO>
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Joined: May 2004
Posts: 1,668 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,668 Likes: 4 |
You can try the new version, might work, might be fine....
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