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Joined: Apr 2007
Posts: 421
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Joined: Apr 2007
Posts: 421 |
We are new to Avaya and a current customer of ours is asking us to install an S8300 for them. Can anyone give me any basic info on this?
Thanks
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Joined: Apr 2005
Posts: 1,138
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Joined: Apr 2005
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I would call an Avaya business partner.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
If I remember correctly Digitel D you guys just became an Avaya BP recently.
The CM isn't a system that I would recommend trying to learning on the fly. I would recommend getting certified on the CM before trying to install one. That's my opinion.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Feb 2005
Posts: 12,354 Likes: 4
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Joined: Feb 2005
Posts: 12,354 Likes: 4 |
As a new BP I doubt you would be allowed to sell and install a CM unless you had the certifications or someone working for you did.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: May 2004
Posts: 1,668 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,668 Likes: 4 |
Originally posted by hbiss:
As a new BP I doubt you would be allowed to sell and install a CM unless you had the certifications or someone working for you did.
-Hal Exactly. If this is purchased through the grey market (as I assume, because the customer is asking you to install it) that is the only way you could set it up. Avaya will void the warranty of any CM box that someone installs with out certification.
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Joined: Apr 2007
Posts: 421
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Joined: Apr 2007
Posts: 421 |
Yes, we just recently became a partner. Thanks for your help. I think they deinstalled this from another site and now are relocating it. We may get a certified tech to help with this while someone in our company gets certified.
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Joined: Dec 2008
Posts: 41
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Joined: Dec 2008
Posts: 41 |
s8300 is a plug in circuit pack for a media-gateway. It's actually a linux server that will run CM. It will need to be configured, programmed from scratch and will most likely need an Avaya RFA license and authentication file installed before it will work.
s8300 comes in many flavors. Each supports different CM software versions, which also support different types of media-gateways
s8300
s8300B
s8300C
s8300D
cm software will range from multivantage r011 to
Communication Manager release 2 to release 5.2.1
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers" bsh 36 years Bell, AT&T, Lucent, Avaya Tier 3 for 26 years and counting http://bshtele.com
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