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"line set up" - Are they in a pool?

Also, if this is call by call, it would not do you any good to assign them to a calling group.

In reality, there are no " RINGING LINES" per se in a PRI. Therefore, assigning them to a calling group will gain you nothing.

Yes they are in a pool. I can change the call by call. That was the option that for the miscellaneous under net service there was not a No Service option.

I thought you had to assign the ports to a calling pool so the incoming calls are routed to extensions (Auto Attendant)

For Outgoing Routing go to Service > Misc > No Service
For Incoming Routing go to Service > Misc > Any Service.

Include in your posting set up for all your Options. Then we can help you.

Clear all Alarms in Maintanance. Reset and Restore T1 card.

Thanks I will give it a try.

double check the carrier to make sure they are 5ESS and custom protocol. Keep in mind that switch type and protocol type aren't the same. The carrier can set there switch type to 5ESS and NI2 protocol, which will not work. You need switch type of 5ESS and custom protocol. You can use NI2 if the switch type is DMS 100 or DMS 250, but the Legend has never seemed to like anything outside of 5ESS/Custom. I think it was purposeful built that way... :confused:

Thanks to all. I have the card configured now with no alarms and no errors. I am waiting to hear back from AT&T to make sure they are using the correct protocol

Thanks

Ralph

It looks like AT&T is using NI2 and the project manager said he was not familiar with AT&T custom. Does anyone have specs I can send him?

Thanks

Ralph

You don't need to send specs to the project manager, you need to work with somebody that's REALLY in the telecom business.

I seriously can't believe that the PM has never heard of custom protocol. This is your biggest barrier to success right now.

Oh sure, I can send you my PRI "cheat sheet" if you're concerned about programming mistakes but, in the end, it may not be much help. Perfect programming is no match for uneducated people that are involved in the implementation cycle (and I DON'T mean you...you always have us on your side to help if needed).

I hear you. This has been very frustrating AT&T isn't what it used to be

Blaming AT&T is silly .... neither you nor your CTI have the correct qualifications or training to program this .. and the 500 page manual is difficult to understand at best.

Bring in an experienced Legend tech and this thing will be working in a flash.... certainly within a couple of hours.

The legend, nor most phone systems, are not easy to learn and to try and cut your teeth on one, especially involving a PRI, is not the best way to get your system running properly.