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Joined: Apr 2010
Posts: 12
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OP
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Joined: Apr 2010
Posts: 12 |
My reference to AT&T has to do with a lack of support and service/numerous missed dates. This circuit was ordered on January 19th with a due date of February 15th. They only began trying to turn it up a couple of weeks ago, a full month after we moved into our new facility. Each of the technicians are telling me something different and when I asked about the AT&T custom protocol I was told they did not know what that was.
I am happy to admit that I am under qualified for this programming and have engaged an experienced legend tech to help in this final stretch. However it does appear that the programming I did is all correct.
Like you I do not like finger pointing, just disappointed in the service I have received.
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Joined: Apr 2010
Posts: 12
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OP
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Joined: Apr 2010
Posts: 12 |
Success!! thank you all for your help Once the AT&T protocol was set and 1 routing change everything worked fine.
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