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Joined: Jun 2010
Posts: 4
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OP
Member
Joined: Jun 2010
Posts: 4 |
Partner ACS R1 3x8 Processor Module the 8 extensions are not working. You hear static when you pick up the phone. The 3 lines work and you can still program the system. The phones work on the 206EC card.
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Joined: Dec 2005
Posts: 9,164 Likes: 8
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,164 Likes: 8 |
I believe that the processor needs to be, at least, an R2 or R3 (I'm not sure which one) in order to use the 308EC module. You could either use 206EC modules or upgrade to an R8 processor.
I Love FEATURE 00
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
Turn off system
Remove 206 card
Turn system on
If phones do not work, bad processor card
Simple as that.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
I see what your thinking Paul, ........I had to read it twice myself.
:thumb: Hitech.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Dec 2005
Posts: 9,164 Likes: 8
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,164 Likes: 8 |
I think I mis-read the problem. Sorry guys. ![[Linked Image from tipmaster.com]](https://www.tipmaster.com/images/cry.gif) If the issue is that the extensions on the main processor are dead, but the extensions on the expansion module are good, then hitechcomm nailed it.
I Love FEATURE 00
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