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Joined: Sep 2009
Posts: 16
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OP
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Joined: Sep 2009
Posts: 16 |
I recently aquired a customer who moved his own phone system from one location to another. The system lost power and had to be reprogrammed. Everything works except that when the AA picks up after 4 rings it goes to ext 10s VM box greeting instead of the AA greeting. All the recordings are still saved. How can I get the system to revert back to answer using the main AA greeting? Thanks for any help.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
I assume this is a ACS as you didn't say.
Look at programs #505, #206,#506, #507 and make sure you have them set up, it sounds like 505 isn't set to the vm ports.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Feb 2007
Posts: 2,473
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Member
Joined: Feb 2007
Posts: 2,473 |
Program #208. Probably you have lines ownwrship assign to ext.10 that is why all lines goes into that MB.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Good catch, I forgot to mention #208.
Russ runs a local service and private tech center. [/url]
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