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Joined: Dec 2010
Posts: 1
Member
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Member
Joined: Dec 2010
Posts: 1 |
Recently changed service providers for our phone system, when we changed providers we eliminated one phone line.
When the 2 lines are busy now, the caller receives a busy signal.
How do i program the system to send the third call to the main VMS box.
Thanks
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Joined: Jan 2005
Posts: 15,412 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,412 Likes: 18 |
You can't. If the lines are busy, they are just that: Busy. There's no alternate path for a third call to reach your system.
No phone system can do this for you. It is not a limitation of the system. You might want to get a mailbox from your service provider to intercept the calls when both lines are busy. Sorry...
Ed Vaughn, MBSWWYPBX
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
if you only have two lines and they are both busy you will need to add VM from the telco otherwise they will return the busy signal
Skip
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Serving SW and West central Fl since 1984
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