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Joined: Apr 2009
Posts: 60
Member
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Member
Joined: Apr 2009
Posts: 60 |
I am using a hyper termial to get into smdr on merlin legend. Is 1200-8-N-2 to correct setting?
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Joined: Apr 2009
Posts: 60
Member
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Member
Joined: Apr 2009
Posts: 60 |
no need to reply to this post, i found some information looking at older post. However none of the old post setting work. lot of info on this site, but nothing seems to work with my equipment.
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Joined: Dec 2005
Posts: 9,182 Likes: 9
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,182 Likes: 9 |
Is a 355A adapter being used? SMDR ports can go bad....so....if everything is configured properly, that could be the situation.
I Love FEATURE 00
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
By default, the SMDR doesn't spit out anything under 40 seconds, so make sure you have adjusted your settings in programming to capture the correct calls. An ofcourse, use a 355 adapter.
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